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Why does Glovo charge some orders in dollars? – Glovo orders

27 de April de 2021

Delivery services have become necessary in recent years, as is the case with Glovo. But you may wonder what the Glovo company is and how it works. Well, it is an application of delivery on demand to carry out transfer of objects, merchandise and procedures. However, some people have reported a billing issue. For that reason, in this article we will explain why does Glovo charge some orders in dollars.

In addition, if this has happened to you, we will also tell you how to request a refund of the difference of the money that belongs to you.

Why does Glovo charge some orders in dollars?

For some time, many users of the popular home ordering platform have reported unusual behavior on the part of the app’s billing service through social media.

They have contacted and claimed Glovo because the price of the product is reflected in the local currency of their country, but when entering their bank account, they realize that the order has been charged in dollars.

In most cases, when the card payment date arrives, the price of the product ends up being greater than when it was acquired. This happens because the official price of the dollar has risen.

He mentioned that the total amount of his purchase amounted to $ 1,300 (Argentine pesos), but that the equivalent in dollars that his bank account registered was $ 1,800.

This is why many worry and bother: they are losing money. The obvious question to answer is why does Glovo charge some orders in dollars and others not?

glovo worker

Through a statement, the company of Spanish origin has been in charge of solving the mystery. In it they assured that if you buy a product through Glovo, this it will always be charged in your local currency Using as a reference the official exchange rate published by your bank at the time of purchase.

Then, they explained that, in some cases, it may happen that when consulting the recent activity of your card, the amount of the purchase appears in US dollars. They explained that this occurs because the platform that Glovo uses to make payments is international and uses the dollar as a reference.

Therefore, when Glovo charges you in dollars for your purchase, it is an error on the part of the platform. If you notice the problem before the billing date, you can correct it before the payment is made. On the contrary, if you realized it too late, you have every right to request a refund of the difference.

For both cases, the company specified in the aforementioned statement that you should contact them. Here’s how to do it.

How to request a refund for your orders charged in dollars by Glovo

To contact the Glovo team, follow these steps: enter the application from your mobile> enter the menu> press the option “Contact”. When you do it, it is important that you have the proofs, as you will be asked to make the refund of the difference. Also, if you are dissatisfied, you can cancel your Glovo order from the application or from your computer.

The best alternatives to Glovo

It is likely that after an experience like this, you no longer want to use the application. If this is your case, then we want to tell you about some alternatives to Glovo to order home delivery.

uber vs glovo

From now on we clarify that some application may not be available in your country, so We recommend that you check its availability.

Uber Eats

Recently, the popular trucking company has started to enter the market of delivery on demand. For this, it has launched this application, which is as easy to use as the transport app.

Orders Now

With a wide catalog of options, OrdersYa allows you to order not only food from your favorite restaurant, but also make purchases at pharmacies, food chains and more. Like Uber Eats, it has the ability to see in real time the route of your orders.

Rappi

Finally, we introduce you to Rappi, Glovo’s main competition. So by registering with Rappi and placing your orders, you can have food, pharmacy products, even Barber Shop. Everything an excellent home delivery service.

We hope this article is useful to you, and that you can continue to enjoy the delivery services that are available to you today.