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How to Fix Dropbox Sync Issues on Windows 10?

27 de January de 2022

If you want to know how you can fix Dropbox sync issues on Windows 10 keep reading this article. Here we will explain all the details on the subject. We’ll cover everything from the reason why sync stops to the available solution if you ran out of Dropbox storage space.

What is the reason Dropbox sync stops on Windows?

Mainly the reason why Dropbox sync stops on Windows, it is due to internal problems in your PC. That is, there may be errors in your operating system or incompatible files that prevent Dropbox synchronization from working.

full storage

If you have full storage from your Dropbox account, the file sync stops. This happens because there is a space limit that you must not exceed if you do not want to have problems on this server within your operating system.

person using dropbox on laptop and mobile

How to fix Dropbox file sync errors?

Now, you must know the way in which you can fix Dropbox file sync errors. Below, we explain in detail the two options you can choose: Unlink and relink Dropbox or view incompatible files.

Unlink and relink Dropbox

By unlinking and relinking Dropbox, you can fix file sync errors. To carry out this action, you must go to the Dropbox icon and then press on your profile picture to enter the drop-down menu. Then, you will have to click on “preferences”.

In the “account” section proceed to unlink the PC from your account, when you perform this action, link it again. Also, you can enter the “synchronize” section to check if the selected folders are correct. In this way, by unlinking and relinking Dropbox you will be able to fix file sync issues in your Dropbox account on Windows 10.

View incompatible files

When viewing incompatible files, you can get to fix Dropbox sync errors in Windows 10. Well, if you have problems with your account, there may be a possibility that there are incompatible files in Dropbox (and for this reason they do not appear).

To find out if there are incompatible files in Dropbox, just go to the Dropbox official page. There, you will have to log in and go to the section of “bad-files-check” where basically the check for defective files will be carried out.

It is important to note that if you don’t have the DropBox server installed, you have to perform a DropBox download for PC desktop. You can do this action directly on the official page of the application. Once done, you only have to open the installer, follow the instructions of the installation wizard, complete the download and log in to it.

laptop with windows 10 and dropbox

How to resume Dropbox file sync on Windows 10?

In this sense, it is important that you know the way in which you can resume dropbox file sync in Windows 10. Well, it is possible that the synchronization status is paused, to resume it you just have to go to the Dropbox icon. Then, click on your profile picture and click on the “resume sync” option.

Note: the icon yellow reveals that synchronization is in a paused state. Instead, the blue icon indicates that it is working. Additionally, you can view sync issues from the same drop-down menu by clicking on “view sync issues.”

What to do if you ran out of Dropbox storage space?

Well, you might still have Dropbox sync issues on Windows 10. So in this case, you might get errors in your account space. Then yes ran out of storage space in Dropbox apply methods like:

  • Free up disk space: To do this, you’ll need to turn on smart sync. By doing so, the content on your PC will appear online, but it will not take up space. It is worth mentioning that if you do not want to see the folder on your PC, you can do it with selective synchronization. Thus, you will see the folders you choose, but you will have the files available on your system.
  • Disable Dropbox from startup in Windows 10: To do this, in the “preferences” window, click on the “General” tab. Then, if the option “Start Dropbox at system startup” is activated, proceed to deactivate it. Finally, in Windows, click on “OK” to save the changes made.
  • Uninstall and remove ‘Dropbox’ permanently: For obvious reasons, this option would be the last to opt for. To carry out this action, you must click start on your PC, open system settings, access the applications and features section. Finally, you must click on “Dropbox” and click on Uninstall.